Privacy Policy

Last updated: March 2026

1. Introduction

Total Signs and Graphics Limited ("we", "our", "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully to understand our practices regarding your personal data.

2. Information we collect

We may collect and process the following data about you:

• Information you provide by filling in forms on our website, including your name, email address, phone number, and any message content submitted through our contact form.
• Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data.
• Information provided when you correspond with us by phone, email, or otherwise.

3. How we use your information

We use information held about you in the following ways:

• To respond to your enquiries and provide you with the information, products, and services you request from us.
• To administer our website and for internal operations including troubleshooting, data analysis, and testing.
• To improve our website to ensure content is presented in the most effective manner for you.
• To notify you about changes to our services where appropriate.

4. Disclosure of your information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or protect our rights, property, or safety.

5. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent at any time where we are relying on consent to process your personal data.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookies Policy.

8. Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:

Total Signs and Graphics Limited
Birchin Way
Grimsby
North East Lincolnshire
DN31 2SG

Email: info@totalsigns.eu
Phone: 01472 350 606